Returns & Exchanges
At Bird Collective, we want you to love your gear as much as you love birding. If you are not completely satisfied with your purchase, you can return or exchange any unworn and unwashed items within 30 days of delivery.
Start Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase.
Print Your Label
Select the items you wish to send back and download your prepaid shipping label provided by our system.
Pack and Ship
Securely pack your items in their original packaging, attach the return label, and drop the package off at any authorized carrier location.
Receive Your Refund
Once our team receives and inspects your items, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing